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Switchboard Operator

  • Location

    Manchester

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £7.83 per hour

  • Contact:

    Natasha Lewis

  • Contact email:

    natasha.lewis@bluearrow.co.uk

  • Contact phone:

    01612287541

  • Job ref:

    NLBAMH

  • Published:

    19 days ago

  • Duration:

    Ongoing

  • Expiry date:

    2018-10-30

  • Startdate:

    2018-10-08

  • Client:

    blueArrow

We are currently recruiting a Switchboard Operator to work for a large Healthcare provider in Manchester. The role operates 24/7 so you must be flexible to work days, weekends, evenings and nights. You will be required to work 5 days out of 7 at £7.83 per hour with pay enhancements for the night shift.
This is a temporary, ongoing role.

Job Role:
To be the first point of contact for anyone who phones 
You'll operate switchboard equipment to receive calls and pass them on to the correct person or department
Some calls are urgent so you may have to contact emergency services or deal with an emergency situation according to the agreed procedures
Assist with Fire calls.

Key Skills:
Good literacy, numeracy and IT skills
To work accurately and methodically
To remain calm as you may have to deal with people who are angry or upset
Excellent customer service skills

In return:
Full training provided
Weekly Pay
CV enhancing experience