£7.83 per hour
about 2 months ago
This is a temporary, ongoing role.
To be the first point of contact for anyone who phones
You'll operate switchboard equipment to receive calls and pass them on to the correct person or department
Some calls are urgent so you may have to contact emergency services or deal with an emergency situation according to the agreed procedures
Assist with Fire calls.
Good literacy, numeracy and IT skills
To work accurately and methodically
To remain calm as you may have to deal with people who are angry or upset
Excellent customer service skills
Full training provided
CV enhancing experience