About the job
As an NCA officer you can make a difference! We are at the forefront of Law enforcement in the UK and we look for a wide variety of skills and experience to protect the public. Whatever your role you will have a vital part to play. We are currently looking to recruit two Service Delivery Senior Officers.
The successful candidate will provide advice and assurance on IT Operations, focusing on Problem Management, Change Management, or Application Management, help to build and execute pragmatic approach to managing our IT estate and successfully apply expertise in IT Service Management.
The ideal candidate will have the ability to make appropriate technical decisions and initiate the action to resolve operational problems, a strong technical knowledge and understanding of operational techniques and technologies including being familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for delivering information services and also have experience of working as part of a service focused team. In addition, candidates must have experience in IT Operations with a focus on Problem, Change or Applications Management, and ITIL Foundation qualification.
If you want to make the UK a safer place, apply today.