Right place. Part time.
At Virgin Money, we believe in banking that not only benefits our business, but also our customers and the community. Virgin Money Lounges are the perfect example – and we’re here to make sure everyone is well looked after and has a lovely Lounge experience!
We’re looking for smart, warm and welcoming people to join our Lounge team in Manchester. Customers are everything to us and we take the service we deliver to them very seriously. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. If that sounds like your cup of tea, we'll make you one.
Your history is history
We don’t have a mould you need to fit. We need interesting people who are interested in people. That’s it. You’ll be equally at ease assisting a customer with a banking transaction as you are at promoting one of our brilliant products. Whether you’re discussing a quote or hosting a community event in one of our meeting rooms, you’ll meet every customer and have a brilliant conversation the minute they walk through the door. If you’re hungry to learn, keen to develop and up for a challenge, we’re eager to hear from you. Whatever your history.
Willing and sociable
We’re looking for naturally confident communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
The lure of the lounge
Our lounges are designed exclusively as places for our customers and their guests to relax and unwind. There really is nothing like them on the high street. Working as a Lounge Host means that you get to flex your hospitality muscles while working in a haven on the high street.
We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re marvellous (which you are).
Bring your difference to make a difference
We’re all different. Our diversity is the one thing we have in common! If you share our purpose of making Everyone Better Off, you can be yourself at Virgin Money. And when you can truly be yourself at work, you can focus on realising your potential. That’s what will really make a difference and make us all better off.
Red hot rewards for red hot service
A brilliant package awaits starting from £18,000 per year, depending on your experience. But that’s just the tip of the iceberg. We've got a host of amazing benefits, from our pension and life insurance to your shiny red Virgin Tribe discount card.
You’ll be working 13.5 hours a week, between Monday and Sunday on a 6 week rota.
Contract: Fixed term 12 months
Sound like your kind of company? Of course it does. The next bit is easy. Just click ‘Apply’
We can’t wait to meet you.
Please note, if successful you will be subject to a satisfactory credit and criminal records check as part of our recruitment process.