Host with the most...
At Virgin Money, we believe in banking that not only benefits our business, but also our customers and the community. Virgin Money Lounges are the perfect example – and we’re here to make sure everyone is well looked after and has a lovely Lounge experience!
We’re looking for smart, warm and welcoming people to join our Lounge team in Haymarket. Customers are everything to us and we take the service we deliver to them very seriously. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. If that sounds like your cup of tea, we'll make you one.
Your history is history
We don’t have a mould you need to fit. We need interesting people who are interested in people. That’s it. You’ll be at ease promoting one of our brilliant products. Whether you’re discussing a quote or hosting a community event in one of our meeting rooms, you’ll meet every customer and have a brilliant conversation the minute they walk through the door. If you’re hungry to learn, keen to develop and up for a challenge, we’re eager to hear from you. Whatever your history.
Willing and sociable
We’re looking for naturally confident communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be promoting one of our products or answering a tricky question. It’s a dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
The lure of the lounge
Our lounges are designed exclusively as places for our customers and their guests to relax and unwind. There really is nothing like them on the high street. Working as a Lounge Host means that you get to flex your hospitality muscles while working in a haven on the high street.
Bring your difference to make a difference
We’re all different. Our diversity is the one thing we have in common! If you share our purpose of making Everyone Better Off, you can be yourself at Virgin Money. And when you can truly be yourself at work, you can focus on realising your potential. That’s what will really make a difference and make us all better off.
RED HOT rewards
Salaries range from £18,000 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We've a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.
Hours: 37.5 hours per week
Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you.
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process
Your application will be considered as and when a suitable role becomes available, we will then be in touch if we think you are a match!
The early bird gets the worm…. We sometimes close our adverts early due to high volumes, so make sure you apply as soon as you can.