This role is right up your High Street
Banking Associate may not sound like the perfect fit when your CV is full of experience. But this is Virgin. The role is what you make it. Customers are everything to us and we take the service we deliver to them very seriously. (But we make sure we have fun delivering it.).
We’re looking for smart, warm and worldly people to join a talent pool for our Store team in Edinburgh. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can.
Bring you. Bring your background.
Yes, this is a bank but we're not all bankers. We're people like you. Don't rule yourself out because you haven't worked in a bank before. From roofers to soldiers, carers to air crew - many of our brilliant Banking Associates did something else before they joined Virgin Money. If you think you can help our customers love us, we want to hear from you, whatever your background.
Willing and sociable
We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome (which you are).
Bring your difference to make a difference
We’re all different. Our diversity is the one thing we have in common! If you share our purpose of making Everyone Better Off, you can be yourself at Virgin Money. And when you can truly be yourself at work, you can focus on realising your potential That’s what will really make a difference and make us all better off.
RED HOT rewards
Salaries range from £18,000 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We've a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.
Hours: 37.5 hours per week
Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you.
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process
Your application will be considered as and when a suitable role becomes available, we will then be in touch if we think you are a match!
The early bird gets the worm…. We sometimes close our adverts early due to high volumes, so make sure you apply as soon as you can.