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Insurance Claims Handler - Inbound

  • Location

    Newport

  • Sector:

    Customer Service

  • Job type:

    Full-time Condensed

  • Salary:

    £09.63 per hour, Benefits: Accrued Holidays, Free Parking, Company pension, staff canteen

  • Contact:

    Clodagh Ronan

  • Contact email:

    clodagh.ronan@bluearrow.co.uk

  • Contact phone:

    02920345566

  • Job ref:

    CAR-OFF-MC-16/11/2018

  • Published:

    29 days ago

  • Duration:

    Temp to Perm

  • Expiry date:

    2018-12-14

  • Startdate:

    2019-01-07

  • Client:

    #

Are you looking for a change in career? Do you have Customer Service experience? Do you have a background in Contact Centres & Insurance?

Are you passionate about Customer Service? Would you like to work for a leading financial organisation?
I am currently recruiting for our client who has a Contact Centre in Newport.

The position is to work in the Home Insurance claims department taking all inbound calls from existing customers who are making claims on their current policy. Your role will involve talking to customers and paying attention to detail and completing after call work.

This is a temporary to permanent position

Working Hours
Monday to Friday 09:00am - 5:00pm 
1 in 3 Saturdays ( half day only )

Ideal candidate:
-Excellent communication skills
-Good knowledge of IT 
-Positive and approachable manner
-Team player
-Previous customer service experience 
-Clear credit history & Clear criminal record

Benefits:
-9 weeks of paid training
-Competitive pay rate/Pay progression
-Permanent opportunity
-Overtime and bonus incentives 
-Free car parking on site
-Near local bus route 

You will need to submit a detailed up to date CV to be considered for a telephone screening interview, if successful you will then be invited for a face to face interview .

When applying for the role please ensure you leave an email address and contact number on your CV.