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Inbound Customer Service Advisors

  • Location

    Edinburgh

  • Sector:

    Contact Centers

  • Job type:

    Temporary

  • Salary:

    £9.73 per hour, Benefits: bonus + pay progression + on site parking + canteen

  • Contact:

    Amie Stables

  • Contact email:

    amie.stables@bluearrow.co.uk

  • Contact phone:

    0131 220 4121

  • Job ref:

    ASTH0709

  • Published:

    21 days ago

  • Duration:

    n/a

  • Expiry date:

    2018-08-23

  • Startdate:

    2018-08-31

  • Client:

    blueArrow

Are you looking for a new career within the corporate banking industry? A full-time job that will provide you with a set schedule?

Blue Arrow are looking for Customer Service Advisors for a well-known banking organisation located in South Gyle, Edinburgh. The office has on-site parking, easy public transport links and a canteen.

No Finance Experience? NO PROBLEM! 
Previous experience in the banking field is not necessary. More importantly, our client is searching for passionate individuals with a drive to bring the best level of service to their customers. 
Telephone experience would be preferred, but is not mandatory. If you have worked in a retail or customer service position where customer satisfaction is key, you could be a great fit for these roles!

Pay Rate:
£9.73 per hour + pay progression + bonus + overtime
 
Shifts:
Monday to Friday 9:00am – 5:00pm (35 hours per week)

Training:
This position will provide you with 4-6 weeks of formal training when you begin work. The extensive level of training is designed to guarantee your comfort as you go into this role and begin assisting customers.

Job Details:
  • Telephony role 
  • Taking new customers through applications for new business banking accounts.
  • Blended role as this process is both over the telephone and online digital platform.
  • Inbound calls and outbound calls to obtain more information from customer if needed
  • High level attention to detail
Experience Required:
  • Customer service experience (face to face or telephony)
  • Strong interpersonal skills and excellent communication skills
  • Excellent telephony manner
  • High attention to detail/IT literate
  • A passion for providing outstanding customer service
In return you would receive:
  • Annual bonus
  • Pay progressions
  • Full comprehensive training
  • The chance to work for a highly reputable bank in the UK Financial Sector
  • Ongoing career opportunities working for a great organisation

If you are interested please apply online now.