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Cyber Security Technical Support

  • Location


  • Sector:

    Digital & PR, Technology

  • Job type:

    Full-time Flexible

  • Salary:

    Salary: Competitive, dependent on skills & experience

  • Contact:

    Alex stumpo

  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Duration:

    Full Time Flexible Opportunity

  • Expiry date:


  • Startdate:


  • Client:


Cyber Security Technical Support


Location: Bristol/London


Aviva provides around 31 million customers worldwide with insurance, savings and investment products. We are the UK’s largest insurer and one of Europe’s leading providers of life and general insurance. We combine strong life insurance, general insurance and asset management businesses under one powerful brand. We are committed to serving our customers well to build a stronger, sustainable business, which makes a positive contribution to society, and for which our people are proud to work.


The UKI CISO team lead the security strategy for all UK Markets. Currently a team of 24 with plans to grow to 35 within 2018. 

The team will be working to the below Mandate within the overall CISO function:

  • Accountable for security risk management, dedicated security support, and security assurance.

  • Responsible for handling security risks and ensuring that security operational requirements are met or exceeded, as well as driving forward the global security strategic integration programmes

  • The key interface from a security leadership perspective with the UKI CIO’s, ensuring adequate budget, resource, and management focus on leading security risks

  • Will act as the control and facilitation point for security related tasks and activities, which are executed in the broader local organisation in order to ensure a reliable end to end chain of responsibility from group to local execution.

  • Responsible for driving forward standards of excellence within security and through discussions with the Group CISO setting the local strategy and contributing into the group strategy for security.


Purpose of the Role


You will work closely with the Security Engagement leads to provide technical and non-technical support. You will be responsible for day-to-day information risk consultancy, IT security, ensuring confidentiality, integrity and availability of the company's data assets and supporting infrastructure to an agreed framework of controls. You will also be supporting and working closely with IT, business partners, senior management and external partners to provide IT security design consultancy, expertise to the company projects, programmes, BAU activities.


Duties & Responsibilities

  • Supporting the CISO Business Lead with technical expertise in Cyber Security and IT

  • Promoting good security practice with our partners

  • Supporting projects with Cyber Security input

  • Timely and accurate management findings ensuring risk have relevant remediation plans or risk acceptances

  • Supporting training and awareness activities within your market

  • Creation of materials to summarise particular risks with clear options and recommendations, for use with the business portfolio



  • CISSP and/or CISM

  • MSc or Degree in IT/Information Security



  • You will need to establish tight-knit relationships and have an excellent ability to influence and apply pragmatism whilst meeting contending demands

  • Broad experience of security management concepts built up over a number of years in dedicated technical and security operations and / or management roles.

  • In-depth knowledge of governance processes and practices, including ISMS monitoring and control frameworks such as, ISO, ISF and COBIT, their relationships to other frameworks and the application within a financial services environment or other highly regulated industry.

  • Deep understanding of Secure Development Lifecycles and their application in an agile environment.

  • Good understanding of security architecture principles and processes.

  • Good knowledge of IT Operations procedures and industry standard

  • Excellent internal and external partner management.

  • Excellent influencing, negotiating and communication (written and verbal) skills.

  • Focussed and organised mind-set

  • Actively seeks opportunities to develop knowledge and experience, internally and externally

  • Excellent time management skills, including the ability to handle a demanding and variable workload with tight deadlines


Please note that this role’s location is flexible and will require travel to various other locations within the Aviva portfolio.


Aviva is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


What will I get from this role

  • Salary: Competitive, dependent on skills & experience
  • Generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • Minimum holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 30% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family
  • Excellent range of flexible benefits to include a matching share save scheme


Additional Information


Bring to Aviva what makes you different and we’ll support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping our customers to Defy Uncertainty.


One of Aviva’s core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies.


We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Alex Stumpo in the Resourcing team at