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Customer Service Representative

  • Location

    Edinburgh

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £10.07 per hour

  • Contact:

    Blue Arrow Edinburgh

  • Contact email:

    edinburgh@bluearrow.co.uk

  • Contact phone:

    0131 220 4121

  • Job ref:

    8632 SR/SC

  • Published:

    2 months ago

  • Duration:

    6 months

  • Expiry date:

    2018-10-29

  • Startdate:

    2018-10-24

  • Client:

    #

Are you looking for an exciting new opportunity in Edinburgh’s city centre? Do you have a passion for all things customer service? If so, we’d love to hear from you!

The Role

  • Undertake administrative duties assisting with customer queries.


  • Demonstrate excellent communication skills whilst carrying out telephony duties.


  • Work proactively as part of a team to manage fast paced workloads.


  • Maintain and develop customer relationships.


  • Support business development through constructive company feedback.


Requirements

  • Previous telephony experience is advantageous


  • A passion for customer service


  • Strong social skills


  • Hard work ethic


  • Experience within the banking sector is desirable but not essential


 

In return you will;

  • Receive a weekly pay at a rate of £10.07 p/h


  • Receive bespoke training with regular feedback


  • Have opportunities for future career development.


  • Have access to an onsite canteen


  • Full time, 35hrs per week. Mon – Fri 8am-6pm shift patterns.


If you are great at talking to people and recognise and appreciate excellent customer service then this role would be a great fit for you.



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.