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Customer Service Advisor

  • Location

    Watford, Hertfordshire

  • Sector:

    Customer Service

  • Job type:

    Full-time Flexible

  • Salary:

    £9.74 - £10.64 per hour

  • Contact:

    Blue Arrow

  • Contact email:

    afsheen.sheikh@bluearrow.co.uk

  • Job ref:

    JO-1901-1519_1547221475

  • Published:

    10 days ago

  • Expiry date:

    2019-02-08

  • Client:

    blueArrow

Would you like to work for an award winning and thriving international business with excellent career opportunities?

Is giving excellent Customer Service something you thrive on?

We are looking for a large number of Customer Service Advisors based for an international retail Head Office in Watford town centre.

With a fantastic hourly rate, there is excellent earning potential for anyone with a strong work ethic and flexible attitude. Although initially on a Temp basis, there is an opportunity to go onto a Permanent contract. We have a number of shifts available, details below.

Key information:

  • Hours: 37.5 hours a week. Shifts between 8am - 8pm Monday - Friday, Saturday - 9am - 5pm, Sunday - 8am - 4pm (1 weekend in 3 )
  • Salary - £9.74 per hour rising to £10.64 per hour after 12 weeks
  • Location: Watford Town Centre WD17 - Closet Tube station Watford (Metropolitan line) and Watford Junction (Overground).


Benefits:

  • At least 28 days holiday (based on working 37.5 hours a week)
  • Pension
  • Flexible benefits scheme including Retail discounts
  • Discounted Staff Canteen
  • New Mobile App to manage your Shifts/Availability/Holiday etc.


Key responsibilities include:

  • Answering inbound telephone calls from customers, dealing with queries and resolving issues.
  • Liaising with the store network and other internal departments to ensure swift resolution of customer enquiries
  • Managing a busy email inbox and ensure you are replying to customer queries


Skills/Experience required:

  • Previous customer service experience (ideally phone based, but not essential)
  • Excellent verbal and written communication skills
  • Flexible attitude


Click "Apply" today or contact Chandani Jethwa in our Harrow Team on 02088610770 for further details.