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Customer Service Advisor

  • Location

    York

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £17000 per annum

  • Contact:

    Blue Arrow Leeds

  • Contact email:

    leeds@Bluearrow.co.uk

  • Contact phone:

    01132 446717

  • Job ref:

    CSAYK/LW

  • Published:

    20 days ago

  • Duration:

    n/a

  • Expiry date:

    2018-11-22

  • Startdate:

    2018-11-05

  • Client:

    blueArrow

Customer Service Advisor            (York)      

37.5-40 hours per week


Blue Arrow are currently recruiting experienced Customer Service Advisor's for a National and well known  organisation based in Fuller Sutton, York! If you have experience within a call centre or Retail Environment , fantastic! We are looking for motivated individuals with outstanding motivation, high attention to detail, excellent problem solving skills and a willingness to learn quickly.
You will work Monday to Friday, 8:00am – 5pm. 

Key Duties
  • Make outgoing calls to arrange vehicle collections and also take incoming calls
  • Provide face to face customer service and deal with any enquiries promptly
  • Deal with DVLA documentation and returns
  • Administrative duties, including data entry, word processing, filing, copying and other duties as required by the office manager 
Key Skills
  • Excellent communication skills; both  spoken and written
  • Excellent customer service and interpersonal skills
  • Very good understanding and execution of procedures
  • Ability to solve problems under pressure while remaining calm
  • Excellent analytical skills
  • Minimum of 6 months customer services experience
  • Handle working within a target environment

Due to the location of this client you must have your own transport. 

We have a two great opportunities for this fantastic company, including a 6 month temp role and a part time flexi role.

If you are looking for a a new opportunity within customer services then please apply now or contact Paul Evans/Louis White for a confidential conversation.