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Mortgage Consultant Telephony Role

  • Location

    City of Edinburgh

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.75 per hour

  • Contact:

    Blue Arrow Edinburgh

  • Contact email:

    edinburgh@bluearrow.co.uk

  • Contact phone:

    0131 220 4121

  • Job ref:

    LF

  • Published:

    about 1 month ago

  • Duration:

    n/a

  • Expiry date:

    2018-11-15

  • Startdate:

    2019-01-14

  • Client:

    #

Blue Arrow are recruiting for Mortgage Consultants on behalf of a leading banking group located in Edinburgh.

This role will require individuals to have strong communication skills and experience in delivering excellent customer service as you will be handling calls from Mortgage Brokers on all aspects of a mortgage application.  Whilst primarily a telephony role it will also involve mortgage processing/underwriting tasks.

Strong customer service skills, professional approach as you will be speaking with professional people (ie Solicitors or Mortgage Brokers)

Good attention to detail as you may be required to review documents (ie payslips and bank statements)

The desired candidate must have an excellent telephone manner, good keyboard skills and the ability to work in a fast paced environment.

In return, you will receive full training and the possibility of this role leading onto a permanent or long term career opportunity.


Shifts:
Monday-Friday, Rotational shift (8am-4pm, 9am-5pm, 10am-6pm)
35 hours per week

 
Pay Rate:
£8.75 per hour