Our client is looking for bright individuals with a focus on offering excellent customer service and with great attention to detail.
Based in the busy South Gyle Area of Edinburgh.
This is a Telephony based role within a business banking area. General duties will include:
• Taking new customers through applications for new business banking accounts.
• Offering a high level customer service role within New Customer Support team
• Taking inbound calls from new business banking customers
• Assisting customers from initial call through to setting up their account for them
• Setting up their new business banking account/treasury account on the system
• Drafting/responding to customer emails
This role comes with a 5 week training period with ongoing support, training and mentoring and possible progression within the company.
If you have experience in any of the following :
- Telephony Roles
- Customer Experience roles
- Call centres
Get in touch as we would like to hear from you.