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Call Centre Agent x 14

  • Location

    Darwen

  • Sector:

    Contact Centers

  • Job type:

    Temporary

  • Salary:

    £8.20 per hour, Benefits: Excellent dedicated training and facilities with a break out area which includes a pool table, television, vending machines and kitchen equipment

  • Contact:

    Leanna Higginbotham

  • Contact email:

    leanna.higginbotham@bluearrow.co.uk

  • Contact phone:

    01920 594940

  • Job ref:

    JD/JB/CSA/DAR

  • Published:

    2 months ago

  • Duration:

    n/a

  • Expiry date:

    2018-10-25

  • Startdate:

    2018-10-02

  • Client:

    #

Customer Service Advisor
Location: Darwen 
Pay: £8.20 per hour, paid weekly
Full time hours 37.5hrs per week 
Hours: Rota hours Monday – Friday between 08:30 & 19:00 plus 1 in 3 Saturdays
Ongoing temporary contract

Blue Arrow are currently recruiting for an Inbound Customer Service Advisor based in Darwen. Our client is one of the UK's leading provider of business process outsourcing who trade with both the public and private sectors. 

The Role:

As the Customer Service Advisor, you will take inbound calls from customers wishing to update their records, make a payment towards their TV licence or enquire regarding policies and regulations. 

This role will involve talking to customers on the phone and data entry in order to capture and update customers information. 

Full training will be provided.

Requirements
* Excellent Customer Service Skills both verbal and written
* Computer literate
* Able to work towards tight deadlines and targets
* Must have previous customer service experience
* Call centre experience desirable

This role is initially offered through Blue Arrow on a 3 months temporary basis working 37.5hrs per week and could offer longer term opportunities for the right candidate.

All successful candidates will be required to complete a pre-employment vetting that includes a criminality check, financial probity check and journalism background check.

Immediate starts available, press the apply button now!