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Call Centre Adviser

  • Location

    Waltham Cross

  • Sector:

    Customer Service, Admin & Secretarial, Contact Centers

  • Job type:

    Full-time Flexible

  • Salary:

    £7.84 - £9.01 per hour, Benefits: Weekly Pay, Holiday Pay,

  • Contact:

    Blue Arrow St Albans

  • Contact email:

    stalbans.office@bluearrow.co.uk

  • Contact phone:

    01727 841433

  • Job ref:

    KA1RY04

  • Published:

    about 2 months ago

  • Duration:

    Ongoing

  • Expiry date:

    2018-10-01

  • Startdate:

    2018-09-24

  • Client:

    #

Call Centre Advisers are required for Full Time Call Centre work based in Waltham Cross, Hertfordshire with immediate starts and ongoing work available.

The role requires working five days a week, but applicants must be flexible as the shifts can be any day across Monday to Sunday with start times that can vary between 5am-8.30am.  The rota is done fortnightly.

In exchange the starting pay rate is £7.84ph with opportunities for career progression and two pay increases, the first one being approximately 3 months after start date to £8.51ph and a further opportunity for a rise to £9.01ph. There may also be potential to work in other departments should a position become available in the future.

This Call Centre Adviser role provides an excellent opportunity for ongoing weekly work with a company that will provide on-the-job training to enhance skills and experience. 

Applicants need to meet the following criteria:

To provide excellent customer service to the customer base at all times.  
No cold calling/sales is required.
Be expected to meet targeted KPI's which include call waiting times and call backs.
Must have Customer Service background and have experience of liaising with customers via the telephone.  
Must be computer literate.

Free on-site parking
Weekly pay
Holiday pay
Pension
  
If you can travel to Waltham Cross for work (for 5am start times) and are interested in this Call Centre Adviser role , then please apply online ASAP.