APHA Scientific is the commercial brand of the Animal and Plant Health Agency (APHA). Internationally renowned as a centre of scientific excellence, APHA has expertise in diseases of livestock, wildlife and plants - from diagnosis to surveillance. We harness this unrivalled knowledge for a host of commercial services including research and development, laboratory testing, DNA/RNA sequencing, biological reagents, proficiency testing, intellectual property licencing and vaccine development.
As Business Development Manager, you’ll be primarily responsible for growing our commercial business with customers working in the veterinary and human diagnostic laboratory sectors. Creating strong relationships with both new and existing clients, you will develop new business and carefully manage accounts. We’ll look to you to identify opportunities for selling reagents and proficiency testing in collaboration with our established network of distributors, scientific experts, universities, R&D institutes and others. Working closely with our project delivery and marketing teams, you’ll ensure we make the very best of every opportunity.
We expect you to have a degree in a biological science subject and a background in practical laboratory science, along with critical experience in customer relationship management. Experience of common laboratory techniques will be essential and experience of working within a formal quality system an advantage. You will have had demonstrable success in building rapport with national and international collaborators. You’ll bring to the role excellent communication skills - from presentations to negotiations. Willingness to travel to customers is vital.
In return for your commitment you will benefit from a range of benefits including a competitive salary, flexible working, civil service pension and generous holiday entitlement.
We'll assess you against these competencies during the selection process:
- Please give an example of a time when you had to identify new clients and/or new markets for a product or service. What methods did you use and what was the outcome?
- Please give an example of a time when you were directly involved in a project involving testing samples in a laboratory setting. Explain your involvement, the understanding you had of the critical points in the testing process, and the significance of the results to the customer.
- Please give an example of a time when you led a negotiation with customers to achieve a profit for the business. Explain what the main issues were, how you effectively managed the stakeholders, and the outcome of the negotiation.