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Benefit Assessor x 3

  • Location


  • Sector:

    Public Sector

  • Job type:


  • Salary:

    £8.21 per hour

  • Contact:

    Blue Arrow Manchester

  • Contact email:

  • Contact phone:

    0161 228 7542

  • Job ref:


  • Published:

    7 months ago

  • Duration:


  • Expiry date:


  • Startdate:


  • Client:


Benefit Assessor
Full time hours
08:30am - 17:00pm
£8.21 p/h paid weekly
Temporary ongoing contract

We are looking for experienced Benefit Assessors who can deliver a high quality and accurate Housing and Council Tax Reduction service in a cost effective and caring manner, whilst working within constantly changing Benefit Regulations.

Key responsibilities:

Examining Housing Benefit and Council Tax Reduction claims 
Updating computer records with claim information and correspond with customers 
Calculate entitlement to Housing Benefit and Council Tax Reduction 
Make decisions on the recovery of benefit over-payments

* Deal with customers requesting revision and/or reassessment of benefit entitlement

Maintain a detailed knowledge of Benefit legislation, including keeping up-to date with all Department for Work and Pensions Circulars and the use of application systems (i.e. Northgate/Civica/Academy)

Meet set work targets 
Carry out other duties, such as filing, enveloping letters, as required

Essential Skills:

Previous experience of processing Housing Benefit

Excellent Customer Service, both written and verbal

Ability to multitask
Flexible and adaptable approach to work

Experience working towards deadlines

Ability to work in a team as well as independently

IT literate especially with Microsoft Word and Excel

Desirable Skills:

* IRRV qualification

This role is offered on an ongoing temporary basis.
If you think you have what it takes with all the skills we're looking for, please apply now!