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Benefit Assessor x 3

  • Location

    Blackburn

  • Sector:

    Public Sector

  • Job type:

    Temporary

  • Salary:

    £8.21 per hour

  • Contact:

    Blue Arrow Manchester

  • Contact email:

    manchester.catering@bluearrow.co.uk

  • Contact phone:

    0161 228 7542

  • Job ref:

    JBBEN

  • Published:

    5 months ago

  • Duration:

    n/a

  • Expiry date:

    2018-08-24

  • Startdate:

    2018-08-06

  • Client:

    #

Benefit Assessor
Blackburn
Full time hours
08:30am - 17:00pm
£8.21 p/h paid weekly
Temporary ongoing contract
 

We are looking for experienced Benefit Assessors who can deliver a high quality and accurate Housing and Council Tax Reduction service in a cost effective and caring manner, whilst working within constantly changing Benefit Regulations.


Key responsibilities:

*
Examining Housing Benefit and Council Tax Reduction claims 
 
*
Updating computer records with claim information and correspond with customers 
 
*
Calculate entitlement to Housing Benefit and Council Tax Reduction 
 
*
Make decisions on the recovery of benefit over-payments

* Deal with customers requesting revision and/or reassessment of benefit entitlement

*
Maintain a detailed knowledge of Benefit legislation, including keeping up-to date with all Department for Work and Pensions Circulars and the use of application systems (i.e. Northgate/Civica/Academy)

*
Meet set work targets 
 
*
Carry out other duties, such as filing, enveloping letters, as required


Essential Skills:

*
Previous experience of processing Housing Benefit

*
Excellent Customer Service, both written and verbal

*
Ability to multitask
 
*
Flexible and adaptable approach to work

*
Experience working towards deadlines

*
Ability to work in a team as well as independently

*
IT literate especially with Microsoft Word and Excel


Desirable Skills:

  
* IRRV qualification


This role is offered on an ongoing temporary basis.
 
If you think you have what it takes with all the skills we're looking for, please apply now!