RED HOT on your high street
Here at Virgin Money our Customers are everything to us and these roles are the backbone of our business. We take the service we deliver very seriously. (But we make sure we have fun delivering it.).
We’re looking for smart, warm and worldly people to join our Store team in Durham. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. If that sounds like your cup of tea, we'll make you one.
At Virgin Money, we don't believe in work: life balance - we think life should come first. We find that people with interesting lives outside of work make brilliant Banking Associates. Maybe you're a stay-at-home dad, maybe you're juggling work and study or maybe you're retired but want to keep busy. However you want to balance your life with your work, we'd love to hear from you.
Willing and sociable
We’re looking for natural communicators with a helpful way about them. Virgin service isn’t about false smiles and fake apologies. Here, we’re sincere. There’s virtue in what we do and not everyone can do it. If you’re well versed in the art of conversation, in any and all situations, you sound ideal.
The buzz of banking
No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.
We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome (which you are).
RED HOT rewards
Salaries range from £17,100 to £22,500 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We’ve a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.
In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.
Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you.
Contract: Fixed Term 12 months
Hours: Part time - 18 hours per week (Thursday & Friday 9-5 & every other Saturday 9-1)
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process
The early bird gets the worm…. We sometimes close our adverts early due to high volumes, so make sure you apply as soon as you can.