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Banking Associate

See yourself working here?

Here at Virgin Money our Customers are everything to us and these roles are the backbone of our business. We take the service we deliver very seriously. (But we make sure we have fun delivering it.).

We’re looking for smart, warm and worldly people to join our Store team in Gateshead, a hop, skip and jump to Newcastle City Centre. It’s our job to make a lasting first (second and third) impression. We’re the friendly front line, meeting face-to-face with customers and helping however we can. If that sounds like your cup of tea, we'll make you one.

Life: Work Balance

At Virgin Money, we don't believe in work: life balance - we think life should come first. We find that people with interesting lives outside of work make brilliant Banking Associates. Maybe you're a stay-at-home dad, maybe you're juggling work and study or maybe you're retired but want to keep busy. However you want to balance your life with your work, we'd love to hear from you.

Bring you. Bring your background.

Yes, this is a bank but we're not all bankers. We're people like you. Don't rule yourself out because you haven't worked in a bank before. From roofers to soldiers, carers to air crew - many of our brilliant Banking Associates did something else before they joined Virgin Money. If you think you can help our customers love us, we want to hear from you, whatever your background.

The buzz of banking

No two days are the same. You could be helping a customer with a banking transaction, promoting one of our products, talking through a quote or answering a tricky question. It’s a well-regulated, dynamic and ever-changing environment. This means we take the time to train you to do a brilliant job from the start, with ongoing coaching and development as you progress.

Flex appeal

We’re not after robots. We’re after individuals. Interesting people who are interested in people. And to get them, we’re happy to be a bit flexible. As long as we can cover the hours we’re open (including some Saturdays), we’re open to discussion about the hours you work. If you’re awesome (which you are).

RED HOT rewards

Salaries range from £18,000 a year pro rata, depending on your experience, but that’s just the tip of the iceberg. We’ve a host of amazing benefits, from the key stuff like our pension, private health cover and life assurance to the cool stuff like your shiny red Virgin Tribe discount card. If 27 days of annual leave is not enough, you can purchase additional days through our flexible benefits scheme. Other flexible benefits include our cycle to work scheme and we offer discounted travel to work through our corporate travel pass scheme.

In our quest to make everyone better off, all colleagues are given two volunteering days each year and if you feel like running the London Marathon in support of our charity of the year, you only need to ask.

Contract: Fixed Term Contract

Hours: 31.5 hours per week Mon 09:30-14:30, Tues 09:00-15:00, Wed 09:30-15:30, Thurs 09:30-16:30, Fri 09:00-16:00 & alternate Saturdays

Sound like the opportunity you've been waiting for? Of course it does. The next bit is easy. Just click ‘Apply’. We can’t wait to meet you!

Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success.  We’re also happy to talk flexible working with you.

Please be aware that all offers of employment are subject to pre-employment screening checks