Customer Service Advisors

Part time
£15,000 pro rata
Locationbirmingham Calendar04/01/2018   Part time £15,000 pro rata

A well established Utility  company are growing there Customer Service team in Birmingham, they are looking for Customer Service Advisors on a Permanent basis to start immediately, if you are from a retail background or a face to face customer service role and wanting a career change in to the office environment then this would be a fantastic opportunity for you!

 

The role will involve providing a world class service to new and existing customers across a range of channels.

-You will be speaking to customers via e mail, telephone and web chat

-Recording and collating all information and providing a first contact resolution for the customer

-Handling and resolving customer complaints

 

To be considered for this role you must have a customer service background, face to face customer service or over the telephone

-A fantastic customer service telephone manor

-Dealt with customer complaints

-Strong communication skills

-Ability to use in house systems

 

The company are offering a salary of £15,000 pro rata,  there are various shift patterns available.

This is a fantastic opportunity for progression routes and to work within a growing company.

 

Please click below to apply